E-government activities of individuals via websites [isoc_ciegi_ac]

Documentation on provider website

Updated by provider on March 13, 2024 (10:00 AM)

Time frequency [freq]
Information society indicator [indic_is]
Unit of measure [unit]
Individual type [ind_type]
Geopolitical entity (reporting) [geo]

Dataset has 214,010 series. Add search filters to narrow them.

Series code 201820192020201020112012201320142015201620172021
A.I_IGOV12FM.PC_IND.CB_EU_FOR.AL NA NA NA
A.I_IGOV12FM.PC_IND.CB_EU_FOR.AT 41.1 54.27 45.82 39.02 32.02 39.52 38.7 37.46 27.49 37.91 41.71 60.04
A.I_IGOV12FM.PC_IND.CB_EU_FOR.BA 16.06 14.72 19.6
A.I_IGOV12FM.PC_IND.CB_EU_FOR.BE 26.48 32.39 38.85 20.87 24.91 22.28 26.49 26.7 27.36 29.86 53.97
A.I_IGOV12FM.PC_IND.CB_EU_FOR.BG 23.72 28.55 22.19 NA NA NA NA 22.45 18.19 12.23 28.74 NA
A.I_IGOV12FM.PC_IND.CB_EU_FOR.CH 54.82 47.22 56.03
A.I_IGOV12FM.PC_IND.CB_EU_FOR.CY 22.21 29.15 23.16 23.98 16.94 18.36 13.98 23.15 22.96 24.96 25.36 22.97
A.I_IGOV12FM.PC_IND.CB_EU_FOR.CZ 31.1 29.73 21.95 10.89 22.23 18.82 7.38 17.38 8.97 11.13 24.22 25.51
A.I_IGOV12FM.PC_IND.CB_EU_FOR.DE 25.98 29 31.82 19.39 19.98 22.79 23.78 22.07 27.34 27.58 27.24
A.I_IGOV12FM.PC_IND.CB_EU_FOR.DK 49.46 52.17 46.83 51.15 51.29 51.23 47.98 49.36 53.68 51.98 46.3 53.11
Dimension codes and labels
[freq] Time frequency
  • [A] Annual
[indic_is] Information society indicator
  • [I_IGOV12FM] Internet use: downloading official forms (last 12 months)
  • [I_IGOV12FM2] Internet use: downloading or printing official forms (last 12 months)
  • [I_IGOV12IF] Internet use: obtaining information from public authorities web sites (last 12 months)
  • [I_IGOV12IF2] Internet use: obtaining information about services, benefits, entitlements, laws, opening hours (last 12 months)
  • [I_IGOV12RT] Internet use: submitting completed forms (last 12 months)
  • [I_IGOVANYS] Internet use: website or app of public authorities (last 12 months)
  • [I_IGOVAPR] Internet use: making an appointment or a reservation (last 12 months)
  • [I_IGOVBE] Internet use: request benefits or entitlements (last 12 months)
  • [I_IGOVDOC] Individuals requesting personal documents or certificates via websites of public authorities
  • [I_IGOVED] Individuals enroling in higher education or university via websites of public authorities
  • [I_IGOVIDB] Internet use: accessing public databases or registers (last 12 months)
  • [I_IGOVIP] Internet use: accessing personal information (last 12 months)
  • [I_IGOVIX] Internet use: used internet, but not for obtaining personal information, accessing public databases or getting information from websites or apps (last 12 months)
  • [I_IGOVLIB] Individuals using public libraries (availability of catalogues, search tools) via websites of public authorities
  • [I_IGOVMV] Individuals notifying change of address via websites of public authorities
  • [I_IGOVODC] Internet use: request official documents or certificates (last 12 months)
  • [I_IGOVPOST] Internet use: receiving official communication or documents (last 12 months)
  • [I_IGOVRCC] Internet use: making other requests, claims or complaints (last 12 months)
  • [I_IGOVRX] Internet use: did not request official documents, certificates, benefits or entitlements, or make other requests, claims or complaints (last 12 months)
  • [I_IGOVSS] Individuals claiming social security benefits (e.g. unemployment benefits, retirement, child allowance) via websites of public authorities
  • [I_IGOVTAX] Individuals submitting income tax declaration via websites of public authorities
  • [I_IGOVTAX1_SLF] Internet use: submit online tax declaration (last 12 months)
  • [I_IGOV_ANY] Individuals using websites of public authorities for any of igovtax, igovss, igovdoc, igovlib, igoved or igovmv
  • [I_IUGOV1] Internet use: interaction with public authorities (last 12 months)
  • [I_IUGOV12] Internet use: interaction with public authorities (last 12 months)
[unit] Unit of measure
  • [PC_IND] Percentage of individuals
  • [PC_IND_ILT12] Percentage of individuals who used internet within the last year
  • [PC_IND_IUGOV12] Percentage of e-government users
[ind_type] Individual type
  • [CB_EU_FOR] Individuals who are born in another EU Member State
  • [CB_EXT_EU] Individuals who are born in non-EU country
  • [CB_FOR] Individuals who are foreign-born
  • [CB_NAT] Individuals who are native-born
  • [CC_EU_FOR] Nationals of another EU-Member State
  • [CC_EXT_EU] Nationals of non-EU country
  • [CC_FOR] Non-nationals
  • [CC_NAT] Nationals
  • [DIS_LTD] Disability (activity limitation) - limited, but not severely
  • [DIS_LTD_SEV] Disability (activity limitation) - limited or severely limited
  • [DIS_NONE] Disability (activity limitation) - not limited at all
  • [DIS_SEV] Disability (activity limitation) - severely limited
  • [EMPL_UNE] Individuals in the labour force (employed and unemployed)
  • [EMP_A] Persons aged 16-74 working in agriculture, forestry or fishing
  • [EMP_B] Persons aged 16-74 working in mining or quarrying
  • [EMP_C] Persons aged 16-74 working in manufacturing
  • [EMP_CON_PRM] Working with a permanent job or under contract of unlimited duration
  • [EMP_CON_TMP] Working with a temporary job or under contract of limited duration
  • [EMP_D] Persons aged 16-74 working in electricity, gas, steam or air conditioning supply
  • [EMP_E] "Persons aged 16-74 working in water supply; sewerage, waste management or remediation activities"
  • [EMP_F] Persons aged 16-74 working in the construction
  • [EMP_G] Persons aged 16-74 working in wholesale or retail trade, or in the repair of motor vehicles and motorcycles
  • [EMP_H] Persons aged 16-74 working in transportation and storage
  • [EMP_I] Persons aged 16-74 working in accommodation or food service activities
  • [EMP_J] Persons aged 16-74 working in information and communication
  • [EMP_K] Persons aged 16-74 working in financial or insurance activities
  • [EMP_L] Persons aged 16-74 working in real estate activities
  • [EMP_M] Persons aged 16-74 working in professional, scientific or technical activities
  • [EMP_N] Persons aged 16-74 working in administrative or support service activities
  • [EMP_O] Persons aged 16-74 working in public administration, defence or compulsory social security
  • [EMP_P] Persons aged 16-74 working in education
  • [EMP_Q] Persons aged 16-74 working in human health or social work activities
  • [EMP_R] Persons aged 16-74 working in arts, entertainment or recreation
  • [EMP_S] Persons aged 16-74 working in other service activities
  • [EMP_WKT_FT] Employees working full time
  • [EMP_WKT_PT] Employees working part time
  • [FAM] Family and relatives
  • [F_DIS_LTD] Females with disability (activity limitation) - limited, but not severely
  • [F_DIS_LTD_SEV] Females with disability (activity limitation) - limited or severely limited
  • [F_DIS_NONE] Females with disability (activity limitation) - not limited at all
  • [F_DIS_SEV] Females with disability (activity limitation) - severely limited
  • [F_I0_2] Females with low formal education
  • [F_I3_4] Females with medium formal education
  • [F_I5_8] Females with high formal education
  • [F_Y16_19] Females, 16 to 19 years old
  • [F_Y16_24] Females, 16 to 24 years old
  • [F_Y16_29] Females, 16 to 29 years old
  • [F_Y16_74] Females, 16 to 74 years old
  • [F_Y20_24] Females, 20 to 24 years old
  • [F_Y25_29] Females, 25 to 29 years old
  • [F_Y25_34] Females, 25 to 34 years old
  • [F_Y25_54] Females 25 to 54 years old
  • [F_Y25_64] Females, 25 to 64 years old
  • [F_Y35_44] Females 35 to 44 years old
  • [F_Y45_54] Females 45 to 54 years old
  • [F_Y55_64] Females 55 to 64 years old
  • [F_Y55_74] Females 55 to 74 years old
  • [F_Y65_74] Females 65 to 74 years old
  • [HHI_Q1] Individual living in a household with income in first quartile
  • [HHI_Q2] Individual living in a household with income in second quartile
  • [HHI_Q3] Individual living in a household with income in third quartile
  • [HHI_Q4] Individual living in a household with income in fourth quartile
  • [I0_2] Individuals with no or low formal education
  • [I3_4] Individuals with medium formal education
  • [I5_8] Individuals with high formal education
  • [IND_BROAD] Individuals living in a household with broadband access
  • [IND_BROADX] Individuals living in a household with Internet access but with no broadband access
  • [IND_DCH] Individuals living in a household with children
  • [IND_DEG1] Individuals living in cities
  • [IND_DEG2] Individuals living in towns and suburbs
  • [IND_DEG3] Individuals living in rural areas
  • [IND_NO1] Individuals living in Not Objective 1 regions / 'Regional Competitiveness and Employment' Region
  • [IND_NO_DCH] Individuals living in a household without children
  • [IND_O1] Individuals living in Objective 1 regions / 'Convergence' regions
  • [IND_TOTAL] All Individuals
  • [ISCO0_5] Non-manual including the armed forces
  • [ISCO6_9] Manual
  • [ISCO_ICT] ICT professionals
  • [ISCO_ICTX] Non ICT professionals
  • [MD] Mobile internet users
  • [MDX] Non-users of mobile internet
  • [M_DIS_LTD] Males with disability (activity limitation) - limited, but not severely
  • [M_DIS_LTD_SEV] Males with disability (activity limitation) - limited or severely limited
  • [M_DIS_NONE] Males with disability (activity limitation) - not limited at all
  • [M_DIS_SEV] Males with disability (activity limitation) - severely limited
  • [M_I0_2] Males with low formal education
  • [M_I3_4] Males with medium formal education
  • [M_I5_8] Males with high formal education
  • [M_Y16_19] Males, 16 to 19 years old
  • [M_Y16_24] Males, 16 to 24 years old
  • [M_Y16_29] Males, 16 to 29 years old
  • [M_Y16_74] Males, 16 to 74 years old
  • [M_Y20_24] Males, 20 to 24 years old
  • [M_Y25_29] Males, 25 to 29 years old
  • [M_Y25_34] Males, 25 to 34 years old
  • [M_Y25_54] Males 25 to 54 years old
  • [M_Y25_64] Males, 25 to 64 years old
  • [M_Y35_44] Males 35 to 44 years old
  • [M_Y45_54] Males 45 to 54 years old
  • [M_Y55_64] Males 55 to 64 years old
  • [M_Y55_74] Males 55 to 74 years old
  • [M_Y65_74] Males 65 to 74 years old
  • [RETIR_OTHER] Individuals who are retired or not in the labour force (excluding students)
  • [RF_GE1] "Individuals with at least one of the 3 following characteristics: 55 to 74 years old; low education; unemployed or inactive or retired"
  • [RF_GE2] "Individuals with at least two of the 3 following characteristics: 55 to 74 years old; low education; unemployed or inactive or retired"
  • [SAL] Employees
  • [SAL_SELF_FAM] Employees, self-employed, family workers
  • [SELF_FAM] Self-employed, family workers
  • [SELF_NS] Self-employed persons without employees
  • [SELF_S] Self-employed persons with employees
  • [STUD] Students
  • [UNE] Unemployed
  • [Y0_15] Individuals, 15 years old or less
  • [Y16_19] Individuals, 16 to 19 years old
  • [Y16_24] Individuals, 16 to 24 years old
  • [Y16_24HI] Individuals aged 16-24 with high formal education
  • [Y16_24LO] Individuals aged 16-24 with low education
  • [Y16_24ME] Individuals aged 16-24 with medium formal education
  • [Y16_24_DIS_LTD] Individuals aged 16 to 24 with disability (activity limitation) - limited, but not severely
  • [Y16_24_DIS_LTD_SEV] Individuals aged 16 to 24 with disability (activity limitation) - limited or severely limited
  • [Y16_24_DIS_NONE] Individuals aged 16 to 24 with disability (activity limitation) - not limited at all
  • [Y16_24_DIS_SEV] Individuals aged 16 to 24 with disability (activity limitation) - severely limited
  • [Y16_29] Individuals, 16 to 29 years old
  • [Y16_29HI] Individuals aged 16-29 with high formal education
  • [Y16_29LO] Individuals aged 16-29 with low formal education
  • [Y16_29ME] Individuals aged 16-29 with medium formal education
  • [Y20_24] Individuals, 20 to 24 years old
  • [Y25_29] Individuals, 25 to 29 years old
  • [Y25_34] Individuals, 25 to 34 years old
  • [Y25_54] Individuals, 25 to 54 years old
  • [Y25_54HI] Individuals aged 25 to 54 with high formal education
  • [Y25_54LO] Individuals aged 25 to 54 with low formal education
  • [Y25_54ME] Individuals aged 25 to 54 with medium formal education
  • [Y25_54_DIS_LTD] Individuals aged 25 to 54 with disability (activity limitation) - limited, but not severely
  • [Y25_54_DIS_LTD_SEV] Individuals aged 25 to 54 with disability (activity limitation) - limited or severely limited
  • [Y25_54_DIS_NONE] Individuals aged 25 to 54 with disability (activity limitation) - not limited at all
  • [Y25_54_DIS_SEV] Individuals aged 25 to 54 with disability (activity limitation) - severely limited
  • [Y25_64] Individuals, 25 to 64 years old
  • [Y25_64HI] Individuals aged 25 to 64 with high formal education
  • [Y25_64LO] Individuals aged 25 to 64 with low formal education
  • [Y25_64ME] Individuals aged 25 to 64 with medium formal education
  • [Y25_64_EMPL_UNE] Individuals aged 25 to 64 who are in the labour force (employed and unemployed)
  • [Y25_64_RETIROTH] Individuals aged 25 to 64 who are retired or not in the labour force (excluding students)
  • [Y25_64_SALSELFFAM] Individuals aged 25 to 64 who are employees, self-employed or family workers
  • [Y25_64_UNE] Individuals aged 25 to 64 who are unemployed
  • [Y35_44] Individuals, 35 to 44 years old
  • [Y45_54] Individuals, 45 to 54 years old
  • [Y55_64] Individuals, 55 to 64 years old
  • [Y55_74] Individuals, 55 to 74 years old
  • [Y55_74HI] Individuals aged 55 to 74 with high formal education
  • [Y55_74LO] Individuals aged 55 to 74 with low formal education
  • [Y55_74ME] Individuals aged 55 to 74 with medium formal education
  • [Y55_74_DIS_LTD] Individuals aged 55 to 74 with disability (activity limitation) - limited, but not severely
  • [Y55_74_DIS_LTD_SEV] Individuals aged 55 to 74 with disability (activity limitation) - limited or severely limited
  • [Y55_74_DIS_NONE] Individuals aged 55 to 74 with disability (activity limitation) - not limited at all
  • [Y55_74_DIS_SEV] Individuals aged 55 to 74 with disability (activity limitation) - severely limited
  • [Y65_74] Individuals, 65 to 74 years old
  • [Y75_MAX] Individuals, 75 years old or more
[geo] Geopolitical entity (reporting)
  • [AL] Albania
  • [AT] Austria
  • [BA] Bosnia and Herzegovina
  • [BE] Belgium
  • [BG] Bulgaria
  • [CH] Switzerland
  • [CY] Cyprus
  • [CZ] Czechia
  • [DE] Germany
  • [DK] Denmark
  • [EA] Euro area (EA11-1999, EA12-2001, EA13-2007, EA15-2008, EA16-2009, EA17-2011, EA18-2014, EA19-2015, EA20-2023)
  • [EE] Estonia
  • [EL] Greece
  • [ES] Spain
  • [EU15] European Union - 15 countries (1995-2004)
  • [EU25] European Union - 25 countries (2004-2006)
  • [EU27_2007] European Union - 27 countries (2007-2013)
  • [EU27_2020] European Union - 27 countries (from 2020)
  • [EU28] European Union - 28 countries (2013-2020)
  • [FI] Finland
  • [FR] France
  • [HR] Croatia
  • [HU] Hungary
  • [IE] Ireland
  • [IS] Iceland
  • [IT] Italy
  • [LT] Lithuania
  • [LU] Luxembourg
  • [LV] Latvia
  • [ME] Montenegro
  • [MK] North Macedonia
  • [MT] Malta
  • [NL] Netherlands
  • [NO] Norway
  • [PL] Poland
  • [PT] Portugal
  • [RO] Romania
  • [RS] Serbia
  • [SE] Sweden
  • [SI] Slovenia
  • [SK] Slovakia
  • [TR] Türkiye
  • [UK] United Kingdom
  • [XK] Kosovo*
Technical links