[isoc_ciegi_sat] User satisfaction about use of e-government websites (2013)

Updated by provider on June 12, 2024 (9:00 AM).

Documentation

Time frequency

[A] Annual

Information society indicator

[I_IGOV_EOF_D] Individuals' satisfaction level on the ease of finding information: mainly dissatisfied

[I_IGOV_EOF_NA] Individuals' satisfaction level on the ease of finding information: not applicable

[I_IGOV_EOF_S] Individuals' satisfaction level on the ease of finding information: mainly satisfied

[I_IGOV_EOU_D] Individuals' satisfaction level on the ease of using services on websites: mainly dissatisfied

[I_IGOV_EOU_NA] Individuals' satisfaction level on the ease of using services on websites: not applicable

[I_IGOV_EOU_S] Individuals' satisfaction level on the ease of using services on websites: mainly satisfied

[I_IGOV_IFP_D] Individuals' satisfaction level on information provided on the progress, follow-up of my request: mainly dissatisfied

[I_IGOV_IFP_NA] Individuals' satisfaction level on information provided on the progress, follow-up of my request: not applicable

[I_IGOV_IFP_S] Individuals' satisfaction level on information provided on the progress, follow-up of my request: mainly satisfied

[I_IGOV_USE_D] Individuals' satisfaction level on the usefulness of available information: mainly dissatisfied

[I_IGOV_USE_NA] Individuals' satisfaction level on the usefulness of available information: not applicable

[I_IGOV_USE_S] Individuals' satisfaction level on the usefulness of available information: mainly satisfied

Unit of measure

[PC_IND] Percentage of individuals

[PC_IND_ILT12] Percentage of individuals who used internet within the last year

[PC_IND_IUGOV12] Percentage of e-government users

Individual type

[CB_EU_FOR] Individuals who are born in another EU Member State

[CB_EXT_EU] Individuals who are born in non-EU country

[CB_FOR] Individuals who are foreign-born

[CB_NAT] Individuals who are native-born

[CC_EU_FOR] Nationals of another EU-Member State

[CC_EXT_EU] Nationals of non-EU country

[CC_FOR] Non-nationals

[CC_NAT] Nationals

[EMPL_UNE] Individuals in the labour force (employed and unemployed)

[F_I0_2] Females with low formal education

[F_I3_4] Females with medium formal education

[F_I5_8] Females with high formal education

[F_Y16_19] Females, 16 to 19 years old

[F_Y16_24] Females, 16 to 24 years old

[F_Y16_29] Females, 16 to 29 years old

[F_Y16_74] Females, 16 to 74 years old

[F_Y20_24] Females, 20 to 24 years old

[F_Y25_29] Females, 25 to 29 years old

[F_Y25_54] Females 25 to 54 years old

[F_Y25_64] Females, 25 to 64 years old

[F_Y55_74] Females 55 to 74 years old

[HHI_Q1] Individual living in a household with income in first quartile

[HHI_Q2] Individual living in a household with income in second quartile

[HHI_Q3] Individual living in a household with income in third quartile

[HHI_Q4] Individual living in a household with income in fourth quartile

[I0_2] Individuals with no or low formal education

[I3_4] Individuals with medium formal education

[I5_8] Individuals with high formal education

[IND_BROAD] Individuals living in a household with broadband access

[IND_BROADX] Individuals living in a household with Internet access but with no broadband access

[IND_DEG1] Individuals living in cities

[IND_DEG2] Individuals living in towns and suburbs

[IND_DEG3] Individuals living in rural areas

[IND_NO1] Individuals living in Not Objective 1 regions / 'Regional Competitiveness and Employment' Region

[IND_O1] Individuals living in Objective 1 regions / 'Convergence' regions

[IND_TOTAL] All Individuals

[ISCO0_5] Non-manual including the armed forces

[ISCO6_9] Manual

[ISCO_ICT] ICT professionals

[ISCO_ICTX] Non ICT professionals

[M_I0_2] Males with low formal education

[M_I3_4] Males with medium formal education

[M_I5_8] Males with high formal education

[M_Y16_19] Males, 16 to 19 years old

[M_Y16_24] Males, 16 to 24 years old

[M_Y16_29] Males, 16 to 29 years old

[M_Y16_74] Males, 16 to 74 years old

[M_Y20_24] Males, 20 to 24 years old

[M_Y25_29] Males, 25 to 29 years old

[M_Y25_54] Males 25 to 54 years old

[M_Y25_64] Males, 25 to 64 years old

[M_Y55_74] Males 55 to 74 years old

[RETIR_OTHER] Individuals who are retired or not in the labour force (excluding students)

[SAL_SELF_FAM] Employees, self-employed, family workers

[STUD] Students

[UNE] Unemployed

[Y0_15] Individuals, 15 years old or less

[Y16_19] Individuals, 16 to 19 years old

[Y16_24] Individuals, 16 to 24 years old

[Y16_24HI] Individuals aged 16-24 with high formal education

[Y16_24LO] Individuals aged 16-24 with low education

[Y16_24ME] Individuals aged 16-24 with medium formal education

[Y16_29] Individuals, 16 to 29 years old

[Y16_29HI] Individuals aged 16-29 with high formal education

[Y16_29LO] Individuals aged 16-29 with low formal education

[Y16_29ME] Individuals aged 16-29 with medium formal education

[Y20_24] Individuals, 20 to 24 years old

[Y25_29] Individuals, 25 to 29 years old

[Y25_34] Individuals, 25 to 34 years old

[Y25_54] Individuals, 25 to 54 years old

[Y25_54HI] Individuals aged 25 to 54 with high formal education

[Y25_54LO] Individuals aged 25 to 54 with low formal education

[Y25_54ME] Individuals aged 25 to 54 with medium formal education

[Y25_64] Individuals, 25 to 64 years old

[Y25_64HI] Individuals aged 25 to 64 with high formal education

[Y25_64LO] Individuals aged 25 to 64 with low formal education

[Y25_64ME] Individuals aged 25 to 64 with medium formal education

[Y25_64_RETIROTH] Individuals aged 25 to 64 who are retired or not in the labour force (excluding students)

[Y25_64_SALSELFFAM] Individuals aged 25 to 64 who are employees, self-employed or family workers

[Y25_64_UNE] Individuals aged 25 to 64 who are unemployed

[Y35_44] Individuals, 35 to 44 years old

[Y45_54] Individuals, 45 to 54 years old

[Y55_64] Individuals, 55 to 64 years old

[Y55_74] Individuals, 55 to 74 years old

[Y55_74HI] Individuals aged 55 to 74 with high formal education

[Y55_74LO] Individuals aged 55 to 74 with low formal education

[Y55_74ME] Individuals aged 55 to 74 with medium formal education

[Y65_74] Individuals, 65 to 74 years old

[Y75_MAX] Individuals, 75 years old or more

Geopolitical entity (reporting)

[AT] Austria

[BE] Belgium

[BG] Bulgaria

[CY] Cyprus

[CZ] Czechia

[DE] Germany

[DK] Denmark

[EA] Euro area (EA11-1999, EA12-2001, EA13-2007, EA15-2008, EA16-2009, EA17-2011, EA18-2014, EA19-2015, EA20-2023)

[EE] Estonia

[EL] Greece

[ES] Spain

[EU15] European Union - 15 countries (1995-2004)

[EU27_2007] European Union - 27 countries (2007-2013)

[EU27_2020] European Union - 27 countries (from 2020)

[EU28] European Union - 28 countries (2013-2020)

[FI] Finland

[FR] France

[HR] Croatia

[HU] Hungary

[IE] Ireland

[IS] Iceland

[IT] Italy

[LT] Lithuania

[LU] Luxembourg

[LV] Latvia

[MK] North Macedonia

[MT] Malta

[NL] Netherlands

[NO] Norway

[PL] Poland

[PT] Portugal

[RO] Romania

[SE] Sweden

[SI] Slovenia

[SK] Slovakia

[TR] Türkiye

[UK] United Kingdom

Search filters

Time frequency [freq] (1)

Information society indicator [indic_is] (12)

Unit of measure [unit] (3)

Individual type [ind_type] (89)

Geopolitical entity (reporting) [geo] (37)

This dataset has 105,096 series:

Trim NA Values

[A.I_IGOV_EOF_D.PC_IND.CB_EU_FOR.AT] Annual – Individuals' satisfaction level on the ease of finding information: mainly dissatisfied – Percentage of individuals – Individuals who are born in another EU Member State – Austria

from: 2013=6.73

to: 2013=6.73

min:: 6.73

max:: 6.73

avg:: 6.73

σ:: 0

[A.I_IGOV_EOF_D.PC_IND.CB_EU_FOR.BE] Annual – Individuals' satisfaction level on the ease of finding information: mainly dissatisfied – Percentage of individuals – Individuals who are born in another EU Member State – Belgium

from: 2013=7.45

to: 2013=7.45

min:: 7.45

max:: 7.45

avg:: 7.45

σ:: 0

[A.I_IGOV_EOF_D.PC_IND.CB_EU_FOR.BG] Annual – Individuals' satisfaction level on the ease of finding information: mainly dissatisfied – Percentage of individuals – Individuals who are born in another EU Member State – Bulgaria

only NA values

[A.I_IGOV_EOF_D.PC_IND.CB_EU_FOR.CY] Annual – Individuals' satisfaction level on the ease of finding information: mainly dissatisfied – Percentage of individuals – Individuals who are born in another EU Member State – Cyprus

from: 2013=3.41

to: 2013=3.41

min:: 3.41

max:: 3.41

avg:: 3.41

σ:: 0

[A.I_IGOV_EOF_D.PC_IND.CB_EU_FOR.CZ] Annual – Individuals' satisfaction level on the ease of finding information: mainly dissatisfied – Percentage of individuals – Individuals who are born in another EU Member State – Czechia

from: 2013=2.71

to: 2013=2.71

min:: 2.71

max:: 2.71

avg:: 2.71

σ:: 0

[A.I_IGOV_EOF_D.PC_IND.CB_EU_FOR.DE] Annual – Individuals' satisfaction level on the ease of finding information: mainly dissatisfied – Percentage of individuals – Individuals who are born in another EU Member State – Germany

only NA values

[A.I_IGOV_EOF_D.PC_IND.CB_EU_FOR.DK] Annual – Individuals' satisfaction level on the ease of finding information: mainly dissatisfied – Percentage of individuals – Individuals who are born in another EU Member State – Denmark

from: 2013=7.39

to: 2013=7.39

min:: 7.39

max:: 7.39

avg:: 7.39

σ:: 0

[A.I_IGOV_EOF_D.PC_IND.CB_EU_FOR.EA] Annual – Individuals' satisfaction level on the ease of finding information: mainly dissatisfied – Percentage of individuals – Individuals who are born in another EU Member State – Euro area (EA11-1999, EA12-2001, EA13-2007, EA15-2008, EA16-2009, EA17-2011, EA18-2014, EA19-2015, EA20-2023)

from: 2013=6.05

to: 2013=6.05

min:: 6.05

max:: 6.05

avg:: 6.05

σ:: 0

[A.I_IGOV_EOF_D.PC_IND.CB_EU_FOR.EE] Annual – Individuals' satisfaction level on the ease of finding information: mainly dissatisfied – Percentage of individuals – Individuals who are born in another EU Member State – Estonia

from: 2013=0

to: 2013=0

min:: 0

max:: 0

avg:: 0

σ:: 0

[A.I_IGOV_EOF_D.PC_IND.CB_EU_FOR.EL] Annual – Individuals' satisfaction level on the ease of finding information: mainly dissatisfied – Percentage of individuals – Individuals who are born in another EU Member State – Greece

from: 2013=3.13

to: 2013=3.13

min:: 3.13

max:: 3.13

avg:: 3.13

σ:: 0

Series code	2013
[A.I_IGOV_EOF_D.PC_IND.CB_EU_FOR.AT]	6.73
[A.I_IGOV_EOF_D.PC_IND.CB_EU_FOR.BE]	7.45
[A.I_IGOV_EOF_D.PC_IND.CB_EU_FOR.BG]	NA
[A.I_IGOV_EOF_D.PC_IND.CB_EU_FOR.CY]	3.41
[A.I_IGOV_EOF_D.PC_IND.CB_EU_FOR.CZ]	2.71
[A.I_IGOV_EOF_D.PC_IND.CB_EU_FOR.DE]	NA
[A.I_IGOV_EOF_D.PC_IND.CB_EU_FOR.DK]	7.39
[A.I_IGOV_EOF_D.PC_IND.CB_EU_FOR.EA]	6.05
[A.I_IGOV_EOF_D.PC_IND.CB_EU_FOR.EE]	0
[A.I_IGOV_EOF_D.PC_IND.CB_EU_FOR.EL]	3.13

Search filters

Time frequency [freq] (1)

Information society indicator [indic_is] (12)

Unit of measure [unit] (3)

Individual type [ind_type] (89)

Geopolitical entity (reporting) [geo] (37)

This dataset has 105,096 series:

Trim NA Values

from: 2013=6.73

to: 2013=6.73

min:: 6.73

max:: 6.73

avg:: 6.73

σ:: 0

from: 2013=7.45

to: 2013=7.45

min:: 7.45

max:: 7.45

avg:: 7.45

σ:: 0

only NA values

from: 2013=3.41

to: 2013=3.41

min:: 3.41

max:: 3.41

avg:: 3.41

σ:: 0

from: 2013=2.71

to: 2013=2.71

min:: 2.71

max:: 2.71

avg:: 2.71

σ:: 0

only NA values

from: 2013=7.39

to: 2013=7.39

min:: 7.39

max:: 7.39

avg:: 7.39

σ:: 0

from: 2013=6.05

to: 2013=6.05

min:: 6.05

max:: 6.05

avg:: 6.05

σ:: 0

from: 2013=0

to: 2013=0

min:: 0

max:: 0

avg:: 0

σ:: 0

from: 2013=3.13

to: 2013=3.13

min:: 3.13

max:: 3.13

avg:: 3.13

σ:: 0

Series code	2013
[A.I_IGOV_EOF_D.PC_IND.CB_EU_FOR.AT]	6.73
[A.I_IGOV_EOF_D.PC_IND.CB_EU_FOR.BE]	7.45
[A.I_IGOV_EOF_D.PC_IND.CB_EU_FOR.BG]	NA
[A.I_IGOV_EOF_D.PC_IND.CB_EU_FOR.CY]	3.41
[A.I_IGOV_EOF_D.PC_IND.CB_EU_FOR.CZ]	2.71
[A.I_IGOV_EOF_D.PC_IND.CB_EU_FOR.DE]	NA
[A.I_IGOV_EOF_D.PC_IND.CB_EU_FOR.DK]	7.39
[A.I_IGOV_EOF_D.PC_IND.CB_EU_FOR.EA]	6.05
[A.I_IGOV_EOF_D.PC_IND.CB_EU_FOR.EE]	0
[A.I_IGOV_EOF_D.PC_IND.CB_EU_FOR.EL]	3.13

[isoc_​ciegi_​sat] User satisfaction about use of e-government websites (2013)

[isoc_ciegi_sat] User satisfaction about use of e-government websites (2013)