Problems encountered by individuals when buying/ordering over the internet [isoc_ec_iprb]

Updated by provider on
July 3, 2019

Dataset has 148,852 series. Add search filters to narrow them.

Dimensions codes and labels
[FREQ] Frequency
  • [A] Annual
[indic_is] Information society indicator
  • [I_BARRX] Individuals who did not encounter problems when buying/ordering goods or services over the internet for private use
  • [I_BARR1X] Individuals who did not encounter problems when buying/ordering goods or services over the internet for private use (as of 2015)
  • [I_B0] Individuals who encountered no problems when making purchases over the Internet
  • [I_BARRY] Individuals who encountered problems when buying/ordering goods or services over the internet for private use
  • [I_BARR1Y] Individuals who encountered problems when buying/ordering goods or services over the internet for private use (as of 2016)
  • [I_BDGL] Individuals who encountered the following problem when buying/ordering over the Internet: difficulties finding information concerning guarantees, other legal rights
  • [I_BDNS] Individuals who encountered the following problem when buying/ordering over the internet: foreign retailer did not sell in my country
  • [I_BFRA] Individuals who encountered the following problem when buying/ordering over the Internet: problems with fraud
  • [I_BTFW] Individuals who encountered the following problem when buying/ordering over the Internet: technical failure
  • [I_BWDN] Individuals who encountered the following problem when buying/ordering over the Internet: wrong or damaged good/services delivered
  • [I_BCOM] Individuals who encountered the following problem when making purchases over the Internet: Complaints and redress were difficult
  • [I_BCR] Individuals who encountered the following problem when making purchases over the Internet: Complaints and redress were difficult or no satisfactory response received after complaint
  • [I_BDAM] Individuals who encountered the following problem when making purchases over the Internet: Damaged goods delivered
  • [I_BDC] Individuals who encountered the following problem when making purchases over the Internet: Delivery costs higher than indicated
  • [I_BCPR] Individuals who encountered the following problem when making purchases over the Internet: Delivery costs or final price higher than indicated
  • [I_BGUA] Individuals who encountered the following problem when making purchases over the Internet: Difficulties concerning guarantees
  • [I_BPRC] Individuals who encountered the following problem when making purchases over the Internet: Final price higher than indicated
  • [I_BSEC] Individuals who encountered the following problem when making purchases over the Internet: Lack of security of payments
  • [I_BRES] Individuals who encountered the following problem when making purchases over the Internet: No satisfactory response received after complaint
  • [I_BOTH] Individuals who encountered the following problem when making purchases over the Internet: Other
  • [I_BSPD] Individuals who encountered the following problem when making purchases over the Internet: Speed of delivery longer than indicated
  • [I_BWRG] Individuals who encountered the following problem when making purchases over the Internet: Wrong goods delivered
  • [I_BWD] Individuals who encountered the following problem when making purchases over the Internet: Wrong or damaged goods delivered
[ind_type] Individual type
  • [EMPL_UNE] Active labour force (employed and unemployed)
  • [IND_TOTAL] All Individuals
  • [SAL] Employees
  • [SAL_SELF_FAM] Employees, self-employed, family workers
  • [F_Y25_54] Females 25 to 54 years old
  • [F_Y55_74] Females 55 to 74 years old
  • [F_I5_8] Females with high formal education
  • [F_I0_2] Females with low formal education
  • [F_I3_4] Females with medium formal education
  • [F_Y16_24] Females, 16 to 24 years old
  • [F_Y16_74] Females, 16 to 74 years old
  • [F_Y25_64] Females, 25 to 64 years old
  • [ISCO_ICT] ICT professionals
  • [HHI_Q1] Individual living in a household with income in first quartile
  • [HHI_Q4] Individual living in a household with income in fourth quartile
  • [HHI_Q2] Individual living in a household with income in second quartile
  • [HHI_Q3] Individual living in a household with income in third quartile
  • [Y16_24HI] Individuals aged 16-24 with high formal education
  • [Y16_24LO] Individuals aged 16-24 with low education
  • [Y16_24ME] Individuals aged 16-24 with medium formal education
  • [Y25_54HI] Individuals aged 25 to 54 with high formal education
  • [Y25_54LO] Individuals aged 25 to 54 with low formal education
  • [Y25_54ME] Individuals aged 25 to 54 with medium formal education
  • [Y25_64_SALSELFFAM] Individuals aged 25 to 64 who are employees, self-employed or family workers
  • [Y25_64_RETIROTH] Individuals aged 25 to 64 who are retired or other inactive
  • [Y25_64_UNE] Individuals aged 25 to 64 who are unemployed
  • [Y25_64HI] Individuals aged 25 to 64 with high formal education
  • [Y25_64LO] Individuals aged 25 to 64 with low formal education
  • [Y25_64ME] Individuals aged 25 to 64 with medium formal education
  • [Y55_74HI] Individuals aged 55 to 74 with high formal education
  • [Y55_74LO] Individuals aged 55 to 74 with low formal education
  • [Y55_74ME] Individuals aged 55 to 74 with medium formal education
  • [IND_BROAD] Individuals living in a household with broadband access
  • [IND_BROADX] Individuals living in a household with Internet access but with no broadband access
  • [IND_DEG1] Individuals living in cities
  • [IND_NO1] Individuals living in Not Objective 1 regions / 'Regional Competitiveness and Employment' Region
  • [IND_O1] Individuals living in Objective 1 regions / 'Convergence' regions
  • [IND_DEG3] Individuals living in rural areas
  • [IND_DEG2] Individuals living in towns and suburbs
  • [CB_EU_FOR] Individuals who are born in another EU Member State
  • [CB_EXT_EU] Individuals who are born in non-EU country
  • [CB_FOR] Individuals who are foreign-born
  • [CB_NAT] Individuals who are native-born
  • [I5_8] Individuals with high formal education
  • [I3_4] Individuals with medium formal education
  • [I0_2] Individuals with no or low formal education
  • [Y0_15] Individuals, 15 years old or less
  • [Y16_24] Individuals, 16 to 24 years old
  • [Y25_34] Individuals, 25 to 34 years old
  • [Y25_54] Individuals, 25 to 54 years old
  • [Y25_64] Individuals, 25 to 64 years old
  • [Y35_44] Individuals, 35 to 44 years old
  • [Y45_54] Individuals, 45 to 54 years old
  • [Y55_64] Individuals, 55 to 64 years old
  • [Y55_74] Individuals, 55 to 74 years old
  • [Y65_74] Individuals, 65 to 74 years old
  • [Y75_MAX] Individuals, 75 years old or more
  • [M_Y25_54] Males 25 to 54 years old
  • [M_Y55_74] Males 55 to 74 years old
  • [M_I5_8] Males with high formal education
  • [M_I0_2] Males with low formal education
  • [M_I3_4] Males with medium formal education
  • [M_Y16_24] Males, 16 to 24 years old
  • [M_Y16_74] Males, 16 to 74 years old
  • [M_Y25_64] Males, 25 to 64 years old
  • [ISCO6_9] Manual
  • [CC_NAT] Nationals
  • [CC_EU_FOR] Nationals of another EU-Member State
  • [CC_EXT_EU] Nationals of non-EU country
  • [ISCO_ICTX] Non ICT professionals
  • [ISCO0_5] Non-manual including the armed forces
  • [CC_FOR] Non-nationals
  • [RETIR_OTHER] Retired and other inactive
  • [RETIR] Retired Individuals
  • [SELF_FAM] Self-employed, family workers
  • [STUD] Students
  • [UNE] Unemployed
[unit] Unit of measure
  • [PC_IND] Percentage of individuals
  • [PC_IND_BLT12] Percentage of individuals who ordered goods or services, over the internet, for private use, in the last year
  • [PC_IND_ILT12] Percentage of individuals who used internet within the last year
[geo] Geopolitical entity (reporting)
  • [AT] Austria
  • [BE] Belgium
  • [BG] Bulgaria
  • [HR] Croatia
  • [CY] Cyprus
  • [CZ] Czechia
  • [DK] Denmark
  • [EE] Estonia
  • [EA] Euro area (EA11-2000, EA12-2006, EA13-2007, EA15-2008, EA16-2010, EA17-2013, EA18-2014, EA19)
  • [EU15] European Union - 15 countries (1995-2004)
  • [EU25] European Union - 25 countries (2004-2006)
  • [EU27] European Union - 27 countries (2007-2013)
  • [EU28] European Union - 28 countries
  • [FI] Finland
  • [FR] France
  • [DE] Germany (until 1990 former territory of the FRG)
  • [EL] Greece
  • [HU] Hungary
  • [IS] Iceland
  • [IE] Ireland
  • [IT] Italy
  • [XK] Kosovo (under United Nations Security Council Resolution 1244/99)
  • [LV] Latvia
  • [LT] Lithuania
  • [LU] Luxembourg
  • [MT] Malta
  • [ME] Montenegro
  • [NL] Netherlands
  • [MK] North Macedonia
  • [NO] Norway
  • [PL] Poland
  • [PT] Portugal
  • [RO] Romania
  • [RS] Serbia
  • [SK] Slovakia
  • [SI] Slovenia
  • [ES] Spain
  • [SE] Sweden
  • [CH] Switzerland
  • [TR] Turkey
  • [UK] United Kingdom
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