[isoc_ec_iprb21] Internet purchases - problems encountered (2021 onwards)
Updated by provider on June 12, 2024 (9:00 AM).
[freq] Time frequency
- [A] Annual
[ind_type] Individual type
- [CB_EU_FOR] Individuals who are born in another EU Member State
- [CB_EXT_EU] Individuals who are born in non-EU country
- [CB_FOR] Individuals who are foreign-born
- [CB_NAT] Individuals who are native-born
- [CC_EU_FOR] Nationals of another EU-Member State
- [CC_EXT_EU] Nationals of non-EU country
- [CC_FOR] Non-nationals
- [CC_NAT] Nationals
- [EMPL_UNE] Individuals in the labour force (employed and unemployed)
- [F_I0_2] Females with low formal education
- [F_I3_4] Females with medium formal education
- [F_I5_8] Females with high formal education
- [F_Y16_24] Females, 16 to 24 years old
- [F_Y16_74] Females, 16 to 74 years old
- [F_Y25_34] Females, 25 to 34 years old
- [F_Y25_54] Females 25 to 54 years old
- [F_Y25_64] Females, 25 to 64 years old
- [F_Y35_44] Females 35 to 44 years old
- [F_Y45_54] Females 45 to 54 years old
- [F_Y55_64] Females 55 to 64 years old
- [F_Y55_74] Females 55 to 74 years old
- [F_Y65_74] Females 65 to 74 years old
- [I0_2] Individuals with no or low formal education
- [I3_4] Individuals with medium formal education
- [I5_8] Individuals with high formal education
- [IND_BROAD] Individuals living in a household with broadband access
- [IND_BROADX] Individuals living in a household with Internet access but with no broadband access
- [IND_DCH] Individuals living in a household with children
- [IND_DEG1] Individuals living in cities
- [IND_DEG2] Individuals living in towns and suburbs
- [IND_DEG3] Individuals living in rural areas
- [IND_NO_DCH] Individuals living in a household without children
- [IND_TOTAL] All Individuals
- [ISCO0_5] Non-manual including the armed forces
- [ISCO6_9] Manual
- [ISCO_ICT] ICT professionals
- [ISCO_ICTX] Non ICT professionals
- [M_I0_2] Males with low formal education
- [M_I3_4] Males with medium formal education
- [M_I5_8] Males with high formal education
- [M_Y16_24] Males, 16 to 24 years old
- [M_Y16_74] Males, 16 to 74 years old
- [M_Y25_34] Males, 25 to 34 years old
- [M_Y25_54] Males 25 to 54 years old
- [M_Y25_64] Males, 25 to 64 years old
- [M_Y35_44] Males 35 to 44 years old
- [M_Y45_54] Males 45 to 54 years old
- [M_Y55_64] Males 55 to 64 years old
- [M_Y55_74] Males 55 to 74 years old
- [M_Y65_74] Males 65 to 74 years old
- [RETIR_OTHER] Individuals who are retired or not in the labour force (excluding students)
- [SAL_SELF_FAM] Employees, self-employed, family workers
- [STUD] Students
- [UNE] Unemployed
- [Y0_15] Individuals, 15 years old or less
- [Y16_24] Individuals, 16 to 24 years old
- [Y16_24HI] Individuals aged 16-24 with high formal education
- [Y16_24LO] Individuals aged 16-24 with low education
- [Y16_24ME] Individuals aged 16-24 with medium formal education
- [Y25_34] Individuals, 25 to 34 years old
- [Y25_54] Individuals, 25 to 54 years old
- [Y25_54HI] Individuals aged 25 to 54 with high formal education
- [Y25_54LO] Individuals aged 25 to 54 with low formal education
- [Y25_54ME] Individuals aged 25 to 54 with medium formal education
- [Y25_64] Individuals, 25 to 64 years old
- [Y25_64HI] Individuals aged 25 to 64 with high formal education
- [Y25_64LO] Individuals aged 25 to 64 with low formal education
- [Y25_64ME] Individuals aged 25 to 64 with medium formal education
- [Y25_64_EMPL_UNE] Individuals aged 25 to 64 who are in the labour force (employed and unemployed)
- [Y25_64_RETIROTH] Individuals aged 25 to 64 who are retired or not in the labour force (excluding students)
- [Y25_64_SALSELFFAM] Individuals aged 25 to 64 who are employees, self-employed or family workers
- [Y25_64_UNE] Individuals aged 25 to 64 who are unemployed
- [Y35_44] Individuals, 35 to 44 years old
- [Y45_54] Individuals, 45 to 54 years old
- [Y55_64] Individuals, 55 to 64 years old
- [Y55_74] Individuals, 55 to 74 years old
- [Y55_74HI] Individuals aged 55 to 74 with high formal education
- [Y55_74LO] Individuals aged 55 to 74 with low formal education
- [Y55_74ME] Individuals aged 55 to 74 with medium formal education
- [Y65_74] Individuals, 65 to 74 years old
- [Y75_MAX] Individuals, 75 years old or more
[indic_is] Information society indicator
- [I_BARR2X] Individuals who did not encounter problems when buying via a website or an app (3 months) for private use
- [I_BARR2Y] Individuals who encountered problems when buying via a website or an app (3 months) for private use
- [I_BCPR1] Problem encountered by individuals when buying via a website or an app (3 months): Final costs higher than indicated
- [I_BCR1] Problem encountered by individuals when buying via a website or an app (3 months): Complaints and redress were difficult or no satisfactory response after complaint
- [I_BDGL1] Problem encountered by individuals when buying via a website or an app (3 months): difficulties finding information concerning guarantees, other legal rights
- [I_BDNS1] Problem encountered by individuals when buying via a website or an app (3 months): Foreign retailer did not sell in my country
- [I_BFRA1] Problem encountered by individuals when buying via a website or an app (3 months): Problems with fraud
- [I_BOTH2] Problem encountered by individuals when buying via a website or an app (3 months): Other
- [I_BSPD1] Problem encountered by individuals when buying via a website or an app (3 months): Speed of delivery slower than indicated
- [I_BTFW1] Problem encountered by individuals when buying via a website or an app (3 months): Website too difficult to use or worked unsatisfactorily
- [I_BWDN1] Problem encountered by individuals when buying via a website or an app (3 months): Wrong or damaged good/services delivered
[unit] Unit of measure
- [PC_IND] Percentage of individuals
- [PC_IND_BUY3] Percentage of individuals who purchased online in the last 3 months
- [PC_IND_ILT12] Percentage of individuals who used internet within the last year
- [PC_IND_IU3] Percentage of individuals who used internet in the last 3 months
[geo] Geopolitical entity (reporting)
- [AL] Albania
- [AT] Austria
- [BA] Bosnia and Herzegovina
- [BE] Belgium
- [BG] Bulgaria
- [CH] Switzerland
- [CY] Cyprus
- [CZ] Czechia
- [DE] Germany
- [DK] Denmark
- [EA] Euro area (EA11-1999, EA12-2001, EA13-2007, EA15-2008, EA16-2009, EA17-2011, EA18-2014, EA19-2015, EA20-2023)
- [EE] Estonia
- [EL] Greece
- [ES] Spain
- [EU27_2020] European Union - 27 countries (from 2020)
- [FI] Finland
- [FR] France
- [HR] Croatia
- [HU] Hungary
- [IE] Ireland
- [IS] Iceland
- [IT] Italy
- [LT] Lithuania
- [LU] Luxembourg
- [LV] Latvia
- [ME] Montenegro
- [MK] North Macedonia
- [MT] Malta
- [NL] Netherlands
- [NO] Norway
- [PL] Poland
- [PT] Portugal
- [RO] Romania
- [RS] Serbia
- [SE] Sweden
- [SI] Slovenia
- [SK] Slovakia
- [TR] Türkiye
Search filters
Time frequency [freq] (1)
Individual type [ind_type] (81)
Information society indicator [indic_is] (11)
Unit of measure [unit] (4)
Geopolitical entity (reporting) [geo] (38)
This dataset has 129,738 series:
- from
- 2021=33.35
- to
- 2023=33.35
- min:
- 25.44
- max:
- 33.35
- avg:
- 29.395
- σ:
- 3.955
- from
- 2021=34.67
- to
- 2023=34.67
- min:
- 34.67
- max:
- 34.68
- avg:
- 34.675
- σ:
- 0.005
- from
- 2021=29.21
- to
- 2023=29.21
- min:
- 29.21
- max:
- 29.21
- avg:
- 29.21
- σ:
- 0
- from
- 2021=50.68
- to
- 2023=50.68
- min:
- 35.4
- max:
- 50.68
- avg:
- 43.04
- σ:
- 7.64
- from
- 2021=51.34
- to
- 2023=51.34
- min:
- 43.1
- max:
- 51.34
- avg:
- 47.22
- σ:
- 4.12
- from
- 2021=42.44
- to
- 2023=42.44
- min:
- 42.44
- max:
- 43.83
- avg:
- 43.135
- σ:
- 0.695
- from
- 2021=40.63
- to
- 2023=40.63
- min:
- 40.63
- max:
- 42.53
- avg:
- 41.58
- σ:
- 0.95
- from
- 2021=33.85
- to
- 2021=33.85
- min:
- 33.85
- max:
- 33.85
- avg:
- 33.85
- σ:
- 0
- from
- 2021=36.49
- to
- 2023=36.49
- min:
- 36.49
- max:
- 48.5
- avg:
- 42.495
- σ:
- 6.005
- from
- 2021=41.32
- to
- 2023=41.32
- min:
- 35.67
- max:
- 41.32
- avg:
- 38.495
- σ:
- 2.825
Series code | 2021 | 2023 |
---|---|---|
[A.CB_EU_FOR.I_BARR2X.PC_IND.AT] | 25.44 | 33.35 |
[A.CB_EU_FOR.I_BARR2X.PC_IND.BE] | 34.68 | 34.67 |
[A.CB_EU_FOR.I_BARR2X.PC_IND.BG] | NA | 29.21 |
[A.CB_EU_FOR.I_BARR2X.PC_IND.CY] | 35.4 | 50.68 |
[A.CB_EU_FOR.I_BARR2X.PC_IND.CZ] | 43.1 | 51.34 |
[A.CB_EU_FOR.I_BARR2X.PC_IND.DE] | 43.83 | 42.44 |
[A.CB_EU_FOR.I_BARR2X.PC_IND.DK] | 42.53 | 40.63 |
[A.CB_EU_FOR.I_BARR2X.PC_IND.EA] | 33.85 | - |
[A.CB_EU_FOR.I_BARR2X.PC_IND.EE] | 48.5 | 36.49 |
[A.CB_EU_FOR.I_BARR2X.PC_IND.EL] | 35.67 | 41.32 |
Showing results 1 - 10 / 129,738